BOOKINGS An initial reservation may be made by telephone 0044 (0)1371 873727 or e-mail info@lerouquet.com and will be held for 5 days pending receipt of your Booking Form and either a deposit of 25% of the rental (or full payment if booking is made within 8 weeks of the start of your holiday). We will then send confirmation of your booking. A reminder for the balance will be sent a week before the date by which it must be paid. With your final payment we will require a separate cheque of £300 (or equivalent in guests local currency) for the security deposit which covers any loss or damage which may occur during your stay. The security deposit will be returned upon confirmation from our housekeeper that all is well. We reserve the right to cancel the booking if payment is not received by the due date.
PAYMENT Payments can be made by cheque, payable to Mrs J Holman or by electronic transfer to our bank account. Payment of the security deposit should be made by a separate cheque to facilitate rapid repayment at the end of your holiday. The cheque will not be cashed unless there is some loss or damage.
CANCELLATION CHARGES You may cancel the booking at any time after it has been confirmed. Cancellation must be made in writing or by e-mail. The following cancellation charges will apply:
More than 8 weeks before arrival – Loss of Deposit
* Between 4 to 8 weeks before arrival – Loss of 50% of the rental
* Less than 4 weeks before arrival – Loss of 100% of the rental
* If through circumstance beyond our control, it is necessary for us to cancel, which would be totally exceptional, we will refund any monies paid, without interest or further compensation.
OCCUPANCY Each apartment is designed for a maximum of 4 people and linens are provided for that number.
ARRIVAL AND DEPARTURE The rental commences at 4.00 pm on the day of arrival and ceases at 10.00 am on the day of departure in order to allow cleaning prior to the arrival of the next guests.
UTILITIES - All rentals are inclusive of electricity and water. Rental rates in the Spring and Autumn include heating. The Balcony apartment has a built-in log fire and the Garden apartment has electric wall heaters.
CLEANING - The property will be cleaned before your arrival and beds will be made up. When our representative meets you at the house you will be required to give her €50 in cash which will cover all cleaning and laundry charges.
TELEPHONE - The apartments have no telephone and it is therefore recommended that guests bring a mobile phone which will also assist in contacting our representative to confirm your time of arrival. There is a public telephone in the village that takes pre-paid cards which can be purchased from local outlets.
INVENTORY ITEMS - No inventory items are to be removed from the house including linens and towels, you should bring your own towels for sunbathing and swimming. The cost of any breakages or damage will be deducted from the security deposit.
INSURANCE - Guests are recommended to take out adequate holiday insurance to cover eventualities such as cancellation (for whatever reason), accident, sickness and damage as we cannot accept responsibility for any event beyond our control.
LIABILITY - We do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the apartments. The house is not suitable for young children as the garden is not fully enclosed and there are uneven stone steps in and around the property. If however you still decide to travel with young children it is the responsibility of an adult member of the party to ensure that children are always properly supervised.
NO SMOKING POLICY - Please note we have a strict NO SMOKING policy. Smoking is only allowed on the patio or outside the home.
INFORMATION BOOK - There is a Guest Book for guests to pass on hints and tips of where to visit, eat etc. You are encouraged to add your comments and observations to help those that follow you to make the best of their stay. In addition there will a selection of brochures in the house giving details of the many local attractions.
This property can also be viewed at www.Holidaylettings.co.uk - ID 8332